3am Counseling Services is a virtual mental health counseling provider dedicated to offering accessible, compassionate, and confidential support. Our team of licensed therapists specializes in a range of issues, including anxiety, depression, relationship challenges, stress management, and more.

Booking an appointment is simple! Just visit our Appointments page online at https://www.therapyportal.com/p/3amcounseling/. We’re here to make the process easy and convenient for you.

Absolutely. We provide online counseling sessions to accommodate your preferences and ensure accessibility. Online sessions are conducted via a secure platform to maintain privacy and confidentiality.

Our hours of operation are flexible to meet the needs of our clients. Calls are responded to between the hours of 7am-7pm daily. However, appointment times are flexible.

To cancel or reschedule an appointment, please notify us at least 24 hours in advance to avoid any fees. You will have access to a secure medical portal where you can mange appointments, contact us, and send messages directly to your counselor.

We offer a variety of therapy options, including individual therapy, couples counseling, family therapy, and group sessions. Our therapists are trained in multiple therapeutic approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness-Based Therapy, and more.

Our therapists specialize in the treatment of anxiety, depression, PTSD, grief, trauma, and support for various life transitions.

Yes, we accept most insurance plans. Please see our list of insurances below.

Your first session is a chance for you and your therapist to get to know each other. You can share what brought you in, what you hope to change, and any concerns you have. Your therapist will ask a few questions to better understand your needs and help create a plan that fits you. You do not need to prepare anything special—just come as you are.

If you feel unsafe or may act on thoughts of self-harm, call 911 or go to the nearest emergency room right away. If you are in the U.S. and need immediate emotional support, call or text 988 to reach the Suicide & Crisis Lifeline. For urgent but non-emergency concerns, reach out to a local crisis line or your nearest emergency services.

Yes, private pay is available. If you are not using insurance, we can discuss your options and help you understand the next steps before your first session. Please contact us directly for current self-pay details.

Our sessions take place through a secure virtual platform, so you can meet with your counselor from a private, comfortable space. Before your appointment, you’ll receive the information you need to join. We recommend using a reliable internet connection and a quiet place where you can speak freely.

Yes. We provide virtual counseling for clients in Florida and New York, when services are clinically appropriate and allowed by licensing requirements. If you're unsure whether we can see you in your state, reach out and we’ll help you confirm your options.